Privacy Policy

Last updated: March 20, 2026

Wren and Stone LLC ("Wren and Stone," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services, visit our website at wrenandstone.com, or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address that you provide to us directly.
• Business Information: Company name, role, and project details shared in the course of a business relationship.
• Communications Data: Records of correspondence including emails, SMS messages, and other communications between you and Wren and Stone.
• Technical Data: IP address, browser type, operating system, and usage data collected automatically when you visit our website.
• Transaction Data: Purchase history, payment information, and billing details related to our services.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Communicate with you about your account, services, and support requests
• Send transactional notifications via SMS or email, such as service alerts, account updates, and operational notifications
• Process transactions and send related information
• Comply with legal obligations and enforce our terms
• Detect, prevent, and address technical issues and security concerns

3. SMS and Text Messaging

If you opt in to receive SMS messages from Wren and Stone, we may send you text messages related to:

• Service alerts and operational notifications
• Account status updates
• System monitoring alerts
• Transaction confirmations

Message frequency varies based on your service usage. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us at hello@wrenandstone.com.

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes. Your phone number and consent information will not be shared with or sold to third parties or affiliates for promotional purposes.

For complete details on our SMS messaging practices, please see our SMS Policy.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our business (e.g., hosting, payment processing, SMS delivery via Twilio), subject to confidentiality obligations.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
• Consent: With your explicit consent for any purpose not described in this policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications by replying STOP
• Opt out of marketing emails by using the unsubscribe link

California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at hello@wrenandstone.com.

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Wren and Stone LLC
1401 21st St Ste R
Sacramento, CA 95811
hello@wrenandstone.com